Privacy & Security Policy
This English text is provided for convenience only. In case of any discrepancy, the Turkish version shall prevail.
PRIVACY AND SECURITY POLICY
All services offered in our store belong to and are operated by Aksheya.
Our company may collect personal data for various purposes. The ways in which this data is collected and how it is protected are explained below.
Through membership forms, surveys or other data entry fields in our store, certain personal information of our members (name and surname, company details, phone number, address, email, etc.) is collected as required by the nature of the service.
Our company may periodically send campaign announcements, new product information or promotional offers to its members and customers. Members who do not wish to receive these messages may change their preference in their account settings during or after registration, or unsubscribe using the link included in the messages sent to them.
Personal data provided to our store during membership or communication processes will be used only for the purposes set out in the “User Agreement” and will not be shared with third parties without the user’s consent.
To identify system-related issues and resolve potential service problems quickly, our company may record users’ IP addresses. IP addresses may also be used to identify users at a general level and to carry out demographic analyses.
In cases outside the scope of the User Agreement, our company may also use the collected data for marketing purposes together with its business partners. This information may also be used to contact the user when necessary. It may further be used, without disclosing identity information, for statistical evaluations, database creation and market research.
Our company undertakes to take all necessary technical and administrative measures to ensure the confidentiality of private information and to prevent unauthorised access to it or its disclosure to third parties.
CREDIT CARD SECURITY
Our company maintains the highest level of credit card security for our customers. Your credit card information is never stored in our system.
You can check the lock or key icon in your browser to confirm that you are on a secure site. All information is encrypted with 128-bit SSL (Secure Sockets Layer) technology. Credit card information is transmitted only to the bank, and the transaction proceeds after payment approval. This information is not viewed or stored by our company, which prevents access by third parties.
To ensure the security of first-time customers, the accuracy of payment and delivery information is verified. If necessary, the cardholder or the relevant bank may be contacted.
Only you can access and change the information you provide during registration. As long as you protect your sign-in details, no one else can access this information. The 128-bit SSL encryption system meets international security standards in this regard.
Websites that display information such as a phone number and full address are considered more trustworthy by users. This allows you to easily send us your questions and verify the company’s reliability.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other websites. However, the privacy policies of the sites these links lead to are not binding on our company. Advertisements are provided by our advertising partners. This privacy policy applies only to our store and does not cover third-party sites.
EXCEPTIONAL CIRCUMSTANCES
In the following exceptional circumstances, user information may be shared with third parties:
Fulfilment of legal obligations,
Enforcement of the User Agreement and other agreements,
Requests for information in investigations conducted by competent authorities,
The need to protect users’ rights or safety.
EMAIL SECURITY
Never share sensitive information such as your credit card number or password in emails sent to Customer Service. Emails may be seen by third parties, and the security of this information cannot be guaranteed.
For any questions or suggestions regarding our privacy policy, you can email info@aksheya.com or contact us using the details below:
Company: Aksheya
Phone: +90 551 212 9706
Email: info@aksheya.com
